Deliveries can take place any time between 8:00 AM and 10:00 PM.
Once your order is dispatched, you'll receive an email with your tracking details—please keep this safe. Use your tracking number to monitor your delivery and ensure someone is available to receive it.
If no one is home, the courier will:
- Attempt delivery the next day.
- Leave the parcel in a secure location.
- Leave the parcel with a neighbour.
Make sure there is easy access to your property during the expected delivery time to avoid delays.
For EVRi Standard Delivery orders, you can track or divert the parcel from your text/email notification. This will contain the 16 digit tracking number which you can also check by visiting EVRi
Not going to be in? Use 'My Places' to set preferences for all your parcel deliveries:
- Set the exact location for your deliveries and collections by adding a map pin or using what3words
- Set your safe place for deliveries and collections
- Add a photo and delivery notes to help your local EVRi courier
- Choose a neighbour your courier should deliver to, and a neighbour to avoid
For more info on EVRi My Places, please click here.
For DPD Next Day orders, you will receive a text/email notification of delivery from the courier.
You can use this to manage all your delivery preferences, including safe-place delivery, delivery to a neighbour or delivery to a local pick-up shop.
You can also do this via the DPD app here
FYI: If you leave delivery instructions on your parcel, it’s your responsibility once delivered – so do make sure it’s somewhere really safe. (We want your shopping to reach you safely!)
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