Why Was My Item or Order Cancelled?

At Steve Madden UK, stock moves quickly through our website and warehouse, which means an item in your shopping bag could become unavailable, even after you’ve received your order confirmation.

For standard delivery orders, it can take up to 2 days for your order to be packed. During this time, it’s possible that an item may go out of stock.

If any part of your order is cancelled, don’t worry — we’ll automatically issue a refund for the item(s) within 3-5 working days.